Proof of Delivery Service Transactions
The following table displays per collected data from Proof of Delivery App the corresponding transaction in SAP Business One created by Proof of Delivery Service.
PoD Data | SAP Business One Object | Remarks |
|---|---|---|
Confirmed Delivery Items | A/R Invoice | Also rejected items that were marked as Stay at customer will be included in the invoice document. |
Confirmed Return Items | Return or A/R Credit Memo | Depending on the base document of the Return Request document the result will be Return (Delivery) or Credit Memo (Invoice). |
Paid but Returned Delivery Items | A/R Down Payment Invoice | Items that were rejected by the customer, Returned to Warehouse and were (partially) paid by the customer. |
Rejected Delivery Items | Return | Items that were rejected by the customer. The base document (Sales Order) will be re-opened. Make sure to configure SAP Business One to support this action. |
Payments | Incoming Payment | Per payment method a Payment document will be created holding the sum of all corresponding payments. When the customer pays more than the delivered amount, this amount will be marked as Payment on account. The amount will not be reconciled. |
On returns | Bin Location | Per route that contains rejected or returned items a bin location will be created with the Route ID as bin code. |
On rejects | Service Call and APD_POD_SVC | Per address that contains rejected items, a Service Call will be created. Attached to that a UDO named APD_POD_SVC will be filled with all reject information per item. |
Note that all documents will be created in a specific order. If the creation of one document fails, this stops the process. Other documents will not be created until the problem was resolved and transaction retries.