Configuring Proof of Delivery Service
Introduction
The Proof of Delivery Service package is the default interface to retrieve data from and send data to SAP Business One.
After successful installation of the Proof of Delivery Service package, there are several settings that need to be configured.
Configure Proof of Delivery App package first.
First determine the URL for the configuration site by checking the following components from the B1ProSuite platform package:
The SSL field determines if the URL should start with "http://" (N) or "https://" (Y).
The IP field determines the address of the server. If left blank then any corresponding address for the server will be valid.
The Port field specifies the IP communication port for the application.
If the configuration website should be available from other systems in the network, than make sure to set firewall rules to make sure the communications port is accessible.
Also make sure that the configured B1ProSuite web server's port is also made accessible. Check B1ProSuite Software Platform documentation for more details on this topic.
In the image above, the URL to access the Settings is: http://192.168.4.52:20900/Sites/MMC/
It is also possible to click the Open button at the bottom of the B1ProSuite Platform after highlighting the package.
Config
Proof of Delivery Service Settings
After accessing the Configuration URL open the Proof of Delivery Service Settings tab.
Make sure the specify values for all fields.
SAP Route Warehouse This field specifies the SAP Business One warehouse on which rejected items or approved return should be booked.
Only bin managed warehouses can be selected. When returns were collected, a bin location for the route will be created in this warehouse.
Reopen Order When the checkbox Reopen Doc. by Creating Returns/Goods Returns/Credit Memos Based on Doc. has been marked in SAP Business One (Document Settings) it is possible to disable (overrule) this setting and change the behavior for documents that are created via the Proof of Delivery App.
The setting as defined in SAP Business One is read out from SAP Reopen Order button (in the middle). If allowed, change of behaviour can be arranged via the Reopen Order Allow button. The result is presented in the Reopen Order button.
Create RouteID as 'Receiving Bin Location' Gives option to mark/not mark the return locations as "Receiving warehouse location".
SAP ServiceCall Origin This field specifies the Origin that must be used for Service Calls created by Proof of Delivery functions.
SAP ServiceCall ProblemType This field specifies the Problem Type that must be used for Service Calls created by Proof of Delivery functions.
Shared folder for POD Service and Service Layer This field specifies the location of a shared folder to temporarily store files (such as attachments) that need to be send to SAP Business One.
When connecting to SAP HANA environments, please ignore the note to not use the SAP Business One attachments folder and actually use the same location as for SAP Business One attachments. There is an issue with SAP Business One service layer and the usability of the file path for attachments.
SAP Pin Account Specify the GL Account that should be used for Card payments.
SAP CreditCard Account Specify the GL Account that should be used for Credit Card payments.
SAP Cash Account Specify the GL Account that should be used for Cash payments.
SAP QR-MultiSafepay Account Specify the GL Account that should be used for QR-MultiSafepay payments.
Make sure to save changes by clicking the Save button.
Proof of Delivery Settings
After accessing the Configuration URL open the Proof of Delivery Settings tab.
Specify the URL for the Proof of Delivery App.
The URL should only contain the protocol (http or https), address and communications port. End the URL with a "/".
Test your connection by pressing the Test Proof of Delivery Connection button.
If the connection test fails, please check the URL and check whether firewall rules were set correctly.
Make sure to save changes by clicking the Save button.